Kelliegh Jackson
Chief Executive Officer and Founder |Advocates Online
Kelliegh Jackson is the Founder and CEO of Advocates Online, helping veterans and their families navigate the systems that are supposed to support them, but too often don't.
A former Australian Army officer with more than twenty-two years' service, Kelliegh retired in 2018 following medical separation. That experience, navigating complex compensation, superannuation, and transition systems from the inside, is why Advocates Online exists.
Today, the organisation supports veterans across Australia and overseas through medical discharge, ARETRO claims to the Commonwealth Superannuation Corporation, DVA compensation and benefits, Ombudsman serious abuse claims, and holistic wellbeing planning. The team is approximately 38 strong, holding itself to professional standards benchmarked against ASQA, VAPSA professional standards, AHPRA, and ISO 27001, with SIGMA 8 cyber security certification.
Kelliegh holds a Master of International Law, a Master of Human Resources and Industrial Relations (dissertation pending), and a Graduate Certificate in Coaching Psychology, with further studies in mediation, conflict coaching, negotiation, expert determination, and the AICD Company Directors Course.
She has contributed to veteran policy reform through submissions to the Senate Standing Committee inquiry into military superannuation schemes and the Senate Inquiry into Veteran Suicide, served on the Prime Minister's Mental Health Review Panel as a reference group member, and presented to DVA health services, DVA staff, RSL and Services Clubs, the Female and Families Veteran Forum, and the NSW ESO Deputy Commissioner Forum.
Kelliegh is also Founding Chair of Eyes Front Ltd, a Public Benevolent Institution co-founded with Laura Napier in 2018, supporting veterans, first responders, and vulnerable communities through trauma-sensitive programs, community outreach, and education initiatives including ten scholarships for children of veterans and first responders. Her commitment to vulnerable communities runs deep. She worked with the homeless in Woolloomooloo Sydney for over six years, takes first aid kits and clothes for the children in Port Vila Hospital Vanuatu, spent six weeks in India helping communities establish cottage industries, and assisted with the Constellation Project to tackle homelessness more broadly across Australia.
Her message has never changed: we don't need more services. We need the ones we have to be clearer, better connected, and genuinely effective.